Hello, I'm

YERIM KA

I'm a  |

CRM · Development · QA Testing

About Me

After earning a B.S. in Business (Marketing) from George Mason University, I've grown into a hybrid professional spanning CRM strategy, software development, and QA testing.

I built my CRM foundation through database management and customer segmentation analysis at a publishing company, and learned development processes by contributing to a mobile app project. My experience designing A/B tests and conducting UX research with Qualtrics laid the groundwork for my QA capabilities.

My goal is to maximize team efficiency through the synergy of three strengths: understanding business requirements, implementing solutions directly, and thoroughly validating quality.

Skills

📈

CRM & Business

  • Customer Data Analysis
  • Marketing Automation
  • Audience Segmentation
  • Qualtrics
  • Reporting & KPI Tracking
💻

Development

  • HTML / CSS / JavaScript
  • React
  • Python
  • Figma / UI Design
  • Database Management
🔍

QA & Testing

  • A/B Testing
  • Usability Testing
  • Test Case Documentation
  • Data Validation
  • Bug Reporting
🔧

Tools & Platforms

Adobe Photoshop InDesign Canva Figma MS Office Qualtrics JIRA GitHub Postman SQL

Projects

Experience

6 months

Content & Data Coordinator

Publishing Company

SNS content planning, online bookstore DB management, new release registration, readership analysis report writing

Volunteer

Marketing Department Lead

TAV — UN-affiliated NGO (Onhappy)

Led weekly planning meetings, managed SNS, presented monthly performance reports, coordinated expo promotion

Project

App Development Contributor

Reading Jesus — Mobile App

Participated in Bible reading mobile app and interpretation program development, UX/UI planning

Remote

Translator / Quality Reviewer

Non-Profit Translation Team

Translated multiple films remotely, reviewed translation quality and verified accuracy

Graduated

B.S. Business — Marketing

George Mason University

Completed coursework in Accounting 203, Finance, Marketing, Business Analytics, and more

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Contact

I'm looking forward to opportunities to work together. Feel free to reach out!